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CM SOLAR ELECTRIC

WARRANTY in san diego, ca

25-Year Industry-Leading Warranty

Complete Confidence Warranty is the only home solar warranty to cover your whole system (not just the panels), so you never have to wonder which company you can depend on.*

25 year seal

A better warranty starts with a better product

EVERITHING OF YOUR CM SOLAR ELECTRIC SOLAR SYTEM IS METICULOUSLY INTEGRATED TO WORK TOGETHER, CONSCIOUSLY CHECKED AND PUT TOGETHER FOR LONG TERM RELIABILITY.

Benefits of our Complete Confidence warranty

CM Solar Electric is the only company that stands behind your entire system, not just the panels. We also:

  • Provide repair or replacement at no additional cost; includes labor and shipping*
  • Don’t require receipts, proof of purchase or written claims
  • Cover rust damage, such as in seaside installations*
  • Treat the system as a whole

Equipment & Workmanship Warranties You Can Count On

“I have owned my home in Chula Vista, CA. for 12 years now and have had “solar” for eight. Recently we were having issues with our system so I reached out to Carlos at CM Solar Electric and he immediately put my house on his schedule to be serviced. His team of professionals arrived at our place on Wed. 23 Mar. 22 and they were able to fix the problem and got my system up and running again! Highly recommended!”

-Rudy A.

Power, product, and service, we’ve got you covered

CM Solar Electric covers 100% of repair or replacement costs, while conventional solar warranties don’t.* Labor, shipping, parts – we’ve got your covered for 25 years.**† Plus we guarantee that your panels won’t lose more than 8% of their original DC power output in 25 years. Compare that to 19% for conventional solar.

Note: 10-year product warranty term for monitoring hardware

CM Solar Electric Complete Confidence Warranty

vs

Conventional Solar Panel Warranty

Complete System

Removal of Defective Part

Installation of New Part

Shipping

25 Years

Product Warranty Term

10 Years

8%

25 Year Power Decline

19.3%

Warranty Service Request

If you need warranty service and or have a failing solar system under a CM Solar Electric contract please fill out this form and our service department will reach out for assistance and provide you with details.
 
Service warranty process.
–  Once your form is submitted we will check your system online (if system is online) to verify if there is any errors.
– if errors are found we will reach out to the manufacture of your equipment to see if we can remotely solve the issue.
– If the manufacture needs us to come out and do a site visit for diagnostic we will reach out to you and schedule the appointment to service your system.
– Once this is completed we should have full information to receive and RMA(return merchandise  agreement) and get the new part ordered.
-once we receive the part we will reach out to set up an appointment to come out and replace the defective part.

All this should take about 1 to 5 weeks depending on the timeframes from manufacture shipping the new part. You can always call us to find out where your part is and we can give you tracking informatin.
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